Resources · Support
Support
Where to get help with Sonata, whether you are evaluating the product or already working in it. Most questions are answered in the documentation; for everything else, there is a person.
Start with the documentation
The documentation covers every part of the product, written from your seat and kept current with what ships. Guides for everyone walk through getting started, the workspace, chatting with agents, workflows, knowledge and research, and your impact. Guides for administrators cover people and roles, policy and access, connections, collections, workflows administration, insights, and the audit log. Inside the product, every surface links to its own guide.
Reach a person
If the documentation doesn’t answer your question, or something you read doesn’t match what you see, tell us what you needed and didn’t find. The same path serves demos, partnerships, and press.
Or ask the assistant: the bubble in the corner answers from the documentation, right here on the page.
Support grows with the product. The documentation describes Sonata as it ships today, and when it falls short, hearing about it is how it gets better.
← Back to Sonata